Active Directory Update - Allow users to update their own Active Directory information

The Challenge: Updating Active Directory User Information

In medium and large businesses, users rely on their Exchange / Outlook Global Address List (GAL) to provide them with information (telephone number, address, department, etc…) about other users within their organization. This information is maintained for each user in the Active Directory. If that information is not maintained and kept up-to-date then users are frustrated and less productive. Even in a smaller organization, an administrator can be overwhelmed by requests to keep this information updated. 

In the past, the only way a user could update their existing information was to call the help desk or an account administrator and have the information updated. An alternative to this was to use a utility such as Microsoft’s GALMOD utility from the Microsoft BackOffice Resource Kit or the Exchange Resource Kit. This allows a user to update their Global Address List attributes from within Outlook. However, this utility had to be installed on each user’s desktop. The alternative was for the user to request the updates be made to the user account administrator thus placing an additional burden on the IT Department.

Otherwise a third-party utility must be purchased. The current third-party utilities on the market are full-blown user provisioning systems that are very expensive and have far more features than are required for the simple attribute updates.

Introducing Directory Update

The Directory Update service is a .NET web application written in C# that provides an authenticated user the ability to update some of their Active Directory attributes. Features of Directory Update include:
  • Improved directory accuracy: City, State, Department, Company, Office, and Country attributes must be selected from a customizable validated drop-down list
  • Drop-down lists can be converted to text fields and vice versa - New!
  • Fields or entire sections can be hidden from the user interface - New!
  • Administrator can restrict which attributes can be updated
  • Customizable help string and help page
  • Customizable page and window titles
  • Customizable attribute labels

Why purchase Directory Update?

The user can only update their own attributes; the administrator can specify validated information (via drop-down lists) for some attributes and prevent users from changing others. Click the image for a larger view.

Click to enlarge

For more information and pricing, contact MattSuriya @ somorita.com   or   jmcbee @ cta.net

News and Updates

  • August 26 - Active Directory guru Jason Sherry writes about Directory Update
  • August 24 - Read about Directory Update on the MS Exchange Blog and Slipstick Systems!
  • August 20 - Version 1.1 posted! - See Downloads (Don't forget to read the new documentation!) 
  • August 18 - We are spinning our wheels with the new version.  We will be releasing v1.1 without Firefox support due to the way Firefox re-arranges fields after a field is hidden.  Fixing this is going to require a re-write of the interface.
  • August 16 - We now accept credit cards, see Purchasing
  • August 13 - Version 1.1 is coming sooner!  Features include hiding fields, hiding an entire section, and changing drop-down lists to text boxes
  • August 5 - Version 1.2 is coming - Read more!

Documentation

More detailed documentation and information on customizing the interface to suit your organization's needs, see the documentation:
Directory Update v1.1
Directory Update v1.0  

Customer Feedback

Happy customers are the best indication that a product is performing as required!

"We replicate our Active Directory to a central directory service holding nearly 100,000 user objects world-wide. Once we implemented Directory Update for our Active Directory, our user information is the only information that is consistently correct and up to date in the global directory service."

"The telephone numbers in our Exchange Global Address List are actually correct!  Imagine that!"

"Directory Update saves me SOOOOO much time every week"


Google
WWW Directory Update site